Enquiry privacy notice.

How your information is used when you contact Adora Tan about property services.

What your information is used for

Your name, contact details, property area, housing type and the services you select are used to assess your enquiry and respond to you.

Submitting an enquiry does not book a visit or create a service agreement. Please leave out identity documents, payment details, tenancy agreements and tenants’ personal information.

Who handles your enquiry

Adora Tan handles your enquiry and manages the enquiry records. Access to these records is limited to Adora Tan.

How long information is kept

Enquiries that do not lead to a service agreement are kept for up to 12 months after the last contact, then deleted from the enquiry records and email.

This period applies to unsuccessful enquiries. If you enter into a service agreement, the information needed to provide the service becomes part of your client records.

Questions and requests

For questions about your enquiry information, or to request access, correction or deletion, email adora.manage@gmail.com.